Concierge and Customer Service

 
Security concierge and customer service is one of the most important in your organisation. This is because the concierge is often the first point of contact between your customers and your company. The security of your property and staff is paramount.

Our concierge guards will efficiently deal with your visitors requests, which can often involve tracing and contacting the member of staff your visitor is meeting or even just directing important clients to the correct meeting area.

In addition to this they can also carry out the following duties.

• Answer incoming calls or internal calls from your staff members.
• Receive and pass on mail deliveries.
• Assist in the preparation of meetings.
• Assist visitors when leaving your premises, e.g. arrange taxis.
• Guarding entries and or Exits to your premises.

All concierge and customer service guards can be trained and tailored to your company’s needs from the duties they carry out right down to the uniform.